The Top 10 Enterprise Mobility Challenges
(and How to Overcome Them)
With years of experience and thousands of mobility installations, Miles Data has gained vital experience understanding business processes and workflows and overcoming enterprise mobility challenges. From initial discussions through the completion of a project, Miles Data can guide your enterprise through a successful mobile deployment and rollout that works—while helping you avoid what doesn’t. Even customers who have been using mobile technology for years still encounter obstacles when it comes to upgrades or new deployments. Here are the top ten most common enterprise mobility challenges we have encountered and how we helped enterprises overcome them.
1. Multiple Use Cases: Enterprises have A LOT of different needs/preferences for mobile devices across their organizations. As a result, they have deployed a variety of mobile devices (handhelds, tablets, rugged smartphones, wearables, etc.) to support widely disparate applications. That variety has been great for end users but challenging from an IT support standpoint.
2. Complex Deployments: It is time-consuming and expensive to certify and deploy mobile solutions because the user base is widely dispersed and their applications needs vary based on their job functions. IT departments are already spread thin at many organizations, and managing software compatibility across multiple types of devices for highly mobile employees is one of the most difficult of all enterprise mobility challenges.
3. Adaptability: Each division or team wants customized preferences, but most companies don’t have the time or the budget to deploy different profiles for each user. This can result in a “cookie cutter” approach that leaves many users underserved by the mobile solution.
4. User Experience: Employees often have a skills gap when it comes to mobility, and in many organizations there may be a lot of temporary or seasonal workers in all types of rolls, or the business may experience high employee turnover. These companies need a simplified mobile user experience to make training easier and faster.
5. Ergonomics: Enterprise users need rugged hardware, but that durability can’t come at the expense of comfort, ease of use, or data capture speed. Repetitive motion injuries can be a problem in industrial use cases, and mobile devices must be designed to prevent them.
6. Uptime Performance: Enterprise users need an uninterrupted workflow. Employees should be able to start up their devices and start scanning, without having to change batteries or devices in the middle of a shift.
7. Operating System Migration: Legacy Windows mobile operating systems are approaching end of support, and many companies are transitioning to an Android OS. Some companies are making the transition in a piecemeal fashion because an enterprise-wide change is seen as too costly or disruptive.
8. Fragmentation: As a result of disjointed or uncoordinated mobile deployments and the transition from Windows to Android, many enterprises have found themselves managing a large array of operating systems, versions, and form factors. This compounds the IT department’s management and security challenges.
9. Data Security: Security presents a serious enterprise mobility challenge. With so many different OS versions and form factors, it can be difficult for companies to stay up-to-date with the latest security patches. Updates can be time consuming and logistically difficult to accomplish without a centralized mobility management solution.
10. Lifecycle Limits: Because of the frequency of OS updates in the mobility space, current hardware can rapidly become obsolete or unable to accommodate the latest version of the OS or application software. Companies with limited IT budgets may not be able to afford new hardware in order to access the latest features/functions, or support application updates.
How to Solve Enterprise Mobility Challenges
When faced with these challenges, let the experts at Miles Data help your enterprise get started with the Honeywell Mobility Edge Platform—a unified, dynamic hardware-and-software platform that helps you deliver and mange mobile solutions across your enterprise, faster, with less risk, and at a lower cost.
The Mobility Edge platform has features that address each of the top ten enterprise mobility challenges we encounter, from managing complex deployments and enhancing user experience to ensuring maximum uptime and security. Contact us to learn more about this innovative solution and how it can benefit your business.