Device Management

Remotely view, manage, support and control your mobile device fleet from anywhere in the world.

Benefits of Helpdesk Tools include:

  • Automatically deploy software and data in real-time over any network connection.
  • Full remote control over any network. Manage and view file systems and registry of any device. Control the unit as if it were in your hands.
  • Automatically identify problem areas with advanced Diagnostic and Imaging Tools.
  • Perform scheduled or ad-hoc file and data synchronization.

How does it work?

  • Mobile device is loaded with software configured to communicate with the Device Management Server.
  • Device Management Server remotely views device, file system, registry etc.
  • Helpdesk staff can view & control devices, as well as configure and deploy software over the air.

Field Service Technologies