SOTI MobiAssist

SOTI MobiAssist Overview:

Support Anyone, Anywhere in Seconds!
SOTI MobiAssist is a complete on-demand helpdesk solution to support your mobile workforce and customers anywhere in the world. Accessed via the cloud, it provides quick and easy remote control for your mobile devices, desktop, laptop and server computers without the need to install server software or hardware.

Benefits:

• Increase First Call Resolution and ROI
  Enhance productivity with MobiAssist’s real-time support and ease of implementation. Reduce the average length of a support call by over 60% and increase remote issue resolution by over 50% to help lower your per incident support costs significantly
• Multi-Platform Support
  Use one solution for all smartphones, netbooks, laptops, desktops, barcode / RFID scanners, and even servers at one price, with no extra add-ons or modules to purchase.
• Enhance End User Training and Experience
  Advanced remote control technology enables technicians to support end-user devices, as if they were in their own hands, to quickly and easily resolve issues.
• Advanced Security
  MobiAssist provides enhanced security for compliance with PCI, HIPAA and SOX. All encryption algorithms have been FIPS 140-2 certified - approved for the public sector to ensure maximum security integrity