Services That Help You Extend Your Investment in Supply Chain Hardware

Support You Can Trust, From Qualified Professionals

At Miles Data, we provide much more than just the products you need. Our experienced team will provide your business with the best mobility and supply chain solutions for your applications, backed by an array of professional services and support. Miles Data supports its customers each step of the way from pre-sales consultations and engineering, product selection, staging, deployment, training, and service and support, ensuring you select the best solution for your operation and to help you get the most out of your technology investments.

Our staff has an extensive knowledge base gained from years of working with industry leaders and performing thousands of successful installations and repairs. The average tenure of our technical staff is 10+ years per associate. Our team’s expertise can support everything from your mobile devices such as handhelds, forklift computers, printers and scanners to your wireless network, and we can design custom solutions tailored to fit your unique needs. We are committed to assisting our clients with every stage of their investments, and we take pride in our lasting customer relationships.

Full Services Optimize Performance and Reduce Capital Hardware Investments

Deployments, Assessments, Maintenance, Repairs, and More

Professional Services

Miles Data not only provides you with the mobile computers, printers, and wireless infrastructure you need. We offer a total solution that includes services to ensure your solutions operate at maximum performance and address the specific needs of your operations. Miles Data’s professional services include:

  • WLAN survey and site assessment
  • Mobility Implementation Services
  • Mobile computer or printer health assessment
  • Custom software solutions
  • Enterprise labeling printing software solutions and integration
  • Mobile Device Management implementation
  • RFID analysis and project implementation
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Managed Services

Miles Data understands how inefficient it can be to troubleshoot problematic mobile devices, which is why it offers a service management portal called Service+. Miles Data offers businesses an entire team of tenured technical support specialists and technicians for troubleshooting and repair needs, leaving your in-house resources open to more pressing issues.

  • Miles Data offers three levels of support, so you can choose what works best for your business.
  • Within each level, you can tailor the plan to meet specific areas of concern.
  • All services include asset tracking and management via the Miles Data Service+ web portal.
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Factory Certified Repair

Factory Certified Repair

When your operations experience downtime due to malfunctioning mobile devices, printers, or scanners, you need to get things running again — fast. Miles Data offers certified repair for both break-fix and warranty customers. Our repair services feature:

  • Factory certified technicians
  • Certified warranty repair centers
  • New OEM parts
  • On-site and depot level repairs
  • Optional managed spares pool
  • Extended warranty plans
  • Preventive maintenance
  • Online access to repair status and more
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