Device Management
Remotely view, manage, support and control your entire mobile device fleet from anywhere in the world.
Benefits of Device Management software include:
- Reduce overall cost of managing your mobile device fleet by enabling remote helpdesk support.
- Use helpdesk tools to remotely troubleshoot and resolve issues.
- Quickly provision devices for wireless connectivity and immediately download and install custom software and settings.
- Use location services to locate, track, and gather location information from GPS enabled devices in real time. Display location information onto Bing Maps for real time, real accurate placement of your mobile device fleet.
- Use Device Lockdown functionality to keep device users on task.
Whether your mobile devices are being used inside the four walls, or outside the four walls, device management software will minimize the amount of time necessary to support your device fleet. With the ability to install software and deploy configurations over the air you will never have to take a device out of service again.
Motorola / Symbol MSP
With Mobility Services Platform (MSP), you can manage your Motorola Solutions mobile computers, tablets and peripherals, as well as Bring Your Own Device (BYOD) consumer smartphones and tablets, all from a single pane of glass. Whether you have ten devices in a single site or tens of thousands of devices around the world, MSP gives you central control - regardless of device type, operating system, manufacturer or whether devices are inside the enterprise or out in the field. Choose automatic staging to get users up and running fast or use web-based enrollment to bring your entire device population under management and control. And, with easy-to-set policies that keep operating systems, firmware, applications and configurations up to date, day-to-day management and maintenance is almost effortless.
SOTI MobiControl
SOTI MobiControl is the mobile device management solution of choice for centralized control, robust security, instantaneous support and enhanced tracking over any network for any size of deployment.
Use MobiControl to:
- Reduce total cost of ownership
- Increase employee productivity
- Reduce security risk
- Protect your investment
SOTI MobiAssist
Support Anyone, Anywhere in Seconds!
SOTI MobiAssist is a complete on-demand helpdesk solution to support your mobile workforce and customers anywhere in the world. Accessed via the cloud, it provides quick and easy remote control for your mobile devices, desktop, laptop and server computers without the need to install server software or hardware.
Benefits:
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Increase First Call Resolution and ROI
Enhance productivity with MobiAssist’s real-time support and ease of implementation. Reduce the average length of a support call by over 60% and increase remote issue resolution by over 50% to help lower your per incident support costs significantly -
Multi-Platform Support
Use one solution for all smartphones, netbooks, laptops, desktops, barcode / RFID scanners, and even servers at one price, with no extra add-ons or modules to purchase. -
Enhance End User Training and Experience
Advanced remote control technology enables technicians to support end-user devices, as if they were in their own hands, to quickly and easily resolve issues. -
Advanced Security
MobiAssist provides enhanced security for compliance with PCI, HIPAA and SOX. All encryption algorithms have been FIPS 140-2 certified - approved for the public sector to ensure maximum security integrity
Stay-Linked Device Management
The rich set of device management functionality enables the help desk to centrally control mobile devices deployed throughout the enterprise network.
- Displays information about the device, including OS, Processor, Memory, Battery, Display, Locale, Installed Applications and Running Processes.
- Allows interactive management of the file system on the device. Browse and manage the entire file system.
- Allows interactive remote control of the device itself.
Wavelink Avalanche
Wavelink Avalanche is an innovative mobile device and infrastructure management solution that solves the challenges associated with managing the wireless ecosystem. Avalanche streamlines and automates mobile device and infrastructure management tasks across the wireless LAN and WWAN, and ensures that the wireless environment is secure. Avalanche also provides comprehensive remote help desk support and remains the only solution available to manage every component of the enterprise. With Avalanche, companies will save up to 60% a year by reducing wireless costs, improving productivity and ensuring strong security across the network.
