3 Signs of Warehouse Asset Mismanagement: Gain Control of Your Mobile Devices
Distribution centers spend a lot of capital on mobile devices that are critical to business operations. However, controlling the check-in/check-out process—if one even exists—for these devices can be a great burden on management, not to mention on employees who begin their shift only to find that devices are not charged or ready to go. Managers have to keep users accountable as well as oversee device performance, which can be a time-consuming, inefficient and costly process that may result in warehouse asset mismanagement.
After a new mobile deployment, mobile computers often begin to go missing either because they’ve been misplaced or stolen. Devices that aren’t working correctly get swapped out for different units, and users may neglect to report the problem device to IT. For a company that has just spent tens or hundreds of thousands of dollars on new hardware, warehouse asset mismanagement and lack of accountability is both frustrating and costly.
However, there are optimized processes and software solutions that can help ensure your new mobile device fleet is properly tracked and accounted for. How does an organization know if it needs this type of system? If your business is exhibiting these asset mismanagement warning signs, it may be time to re-evaluate your processes.
Warehouse Asset Mismanagement Warning Signs
Searching for Missing Assets: If employees are continually searching for equipment, that’s time and productivity down the drain. Without reliable tracking some workers may start to hoard or hide assets to ensure they have access to equipment, which not only results in lost devices, but can also lead to additional purchases and decreased productivity.
Lack of Tracking and Accountability: Do you know who is using your mobile devices and where they are? In a perfect world, end users put their device or battery back into the charging cradle. However, you still don’t know who returned which device. If a computer, such as the Honeywell Dolphin CT60 or Honeywell Dolphin CN80 make it back into the locker, you’re even more in the dark because you don’t know who had it last.
If there is any type of tracking at all at many organizations, it usually doesn’t go beyond manual logs. Shortcuts as well as human error can result in incomplete and/or inaccurate data. When items go missing, they are difficult or impossible to track.
Improper Maintenance: Employees can’t do their jobs without working equipment. When batteries are dead, devices are in need of service, or a device is malfunctioning, that’s unscheduled downtime that costs your business money.
There’s often not an easy way to get non-working devices into the hands of the individuals that will act promptly. An automated solution with alerts sets up a chain of responsibility/accountability not only with the user of the equipment but also with the person responsible for repairing or maintaining hardware.
How to Correct Warehouse Asset Mismanagement
In some cases, companies have been able to correct warehouse asset mismanagement using an enterprise mobility management (EMM) solution. EMM sets up rules for locating and reporting devices that are not checked in by a predetermined time. However, this method has short comings if devices aren’t turned on, the battery has died, or the employee is outside of wireless coverage. This method also doesn’t provide much insight to management about device health and status.
To gain nearly 100% utilization of mobile device capital investment, companies should implement an automated asset management solution like the Apex Axcess Automated Locker System.
The Apex Axcess system can provide a number of critical benefits.
Locating Handheld Devices: The automated solution ensures that devices are where they need to be, 24/7. There’s no more searching for mobile devices, accessories, or peripherals. The Apex platform also comes in a variety of flexible configurations to accommodate various sizes of technology assets.
Visibility and Employee Accountability: Companies can easily keep track of when a device was last used and by whom. This provides automated accountability to the check-in/check-out process.
Increased Uptime: The Apex Axcess system uses cloud-based software to track devices and their service needs. Managers will know exactly which devices are reporting problems upon check-in through automated alerts so devices can be repaired or updated quickly.
Learn more about how to save your business time and money by automating your check-in/check-out process for mission critical assets. Sign up for an informative demo that shows how the Apex Axcess system works with the Trajectory Cloud solution.
Additional Good Read: D.C. Automation Trends: Increasing Productivity with Self-Serve Locker Solutions